Introduction
Welcome to Standout Properties Limited (SPL, we, our, or us). We are a real estate development and management company incorporated in Nigeria, committed to delivering world-class property solutions and protecting the privacy and personal information of every individual who interacts with us.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, enquire about our properties, purchase or lease a property, or engage with any of our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
We encourage you to read this document carefully. If you do not agree with any part of this policy, please discontinue use of our website and services.
Information We Collect
We collect various types of personal information to provide you with the best possible service. The information we collect includes:
Information You Provide Directly
- Full name, email address, phone number, and residential address
- Financial information such as bank details, proof of income, or transaction records for purchase or lease transactions..
- Enquiry details, preferences, and feedback submitted through our website or in person.
- Information provided during property viewings, meetings, or consultations.
Information Collected Automatically
- IP address, browser type, and operating system.
- Pages visited, time spent on our website, and referring URLs.
- Cookies and similar tracking technologies (see Section 8 for more details).
Information from Third Parties
- Information from real estate agents, brokers, or referral partners.
- Publicly available information such as land registry records.
- Credit checks or background verification reports where legally permitted.
How We Use Your Information
Standout Properties Limited uses your personal information for the following purposes:
- To respond to your enquiries and provide information about our properties and services.
- To process property purchases, leases, sales agreements, and related documentation.
- To verify your identity and conduct due diligence as required by Nigerian law.
- To communicate with you regarding updates, new listings, promotions, and company news with your consent.
- To improve our website, services, and overall customer experience.
- To comply with legal and regulatory obligations including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
- To manage and administer our business operations including accounting, record keeping, and internal reporting.
- To protect our legitimate business interests and legal rights.
Legal Basis for Processing Your Information
We process your personal information on the following legal grounds:
- Contractual necessity: where processing is required to enter or perform a contract with you.
- Legal obligation: where we are required by Nigerian law or regulation to process your information.
- Legitimate interest: where processing is necessary for our legitimate business purposes, provided such interests are not overridden by your rights.
- Consent: where you have given us clear and explicit consent to process your data for a specific purpose.
Sharing of Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- With trusted service providers and business partners who assist us in delivering our services such as legal advisers, surveyors, banks, mortgage institutions, and IT service providers, subject to strict confidentiality agreements.
- With government agencies, regulatory bodies, or law enforcement when required by law or court order.
- With prospective buyers, sellers, or tenants where necessary to complete a property transaction, with your prior knowledge.
- With our affiliated companies and subsidiaries as part of our normal business operations.
- In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new entity..
All third parties are required to handle your information with the same level of care and confidentiality as we do.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Nigerian laws and regulations. In general:
- Client and transaction records are retained for a minimum of seven (7) years in accordance with Nigerian financial and land registry regulations.
- Marketing preferences and contact information are retained until you withdraw your consent or request deletion.
- Website usage data is typically retained for up to twelve (12) months.
When your information is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.
Data Security
Standout Properties Limited takes the security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, alteration, or destruction. These measures include:
- Secure servers and encrypted data storage systems.
- Restricted access to personal information on a need-to-know basis.
- Regular staff training on data privacy and security best practices.
- Firewalls, password protection, and secure website protocols (HTTPS).
While we take every reasonable precaution to protect your information, please note that no method of data transmission over the internet is completely secure. We cannot guarantee absolute security but will notify you promptly in the event of any data breach that may affect your rights.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and to collect analytical data. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings.
- Understand how visitors interact with our website.
- Improve the performance and functionality of our website.
- Deliver relevant content and property listings.
You can manage or disable cookies through your browser settings at any time. However, please note that disabling certain cookies may affect the functionality of our website.
Your Rights
As a user of our services, you have the following rights in relation to your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete information.
- Right to Erasure: You may request the deletion of your personal information, subject to legal and contractual obligations.
- Right to Restriction: You may request that we limit the processing of your data in certain circumstances.
- Right to Object: You have the right to object to the processing of your personal information for marketing purposes at any time.
- Right to Data Portability: You may request that we provide your data in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided in Section 13 of this policy. We will respond to all verified requests within a reasonable timeframe and no later than 30 days.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, or partner portals. This Privacy Policy applies solely to information collected by Standout Properties Limited. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.
Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt steps to delete such information.
Changes to This Privacy Policy
Standout Properties Limited reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. Any material changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically. Your continued use of our website or services following any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us at:
- info@standoutpropertiesltd.com
We are committed to resolving any privacy-related concerns promptly and transparently. Your trust is important to us, and we remain dedicated to safeguarding your personal information at all times.